Return Window

You may request a return within 14 days of receiving your order.

How to Initiate a Return

To start a return, email us at hello@wescanedmonton.com and request an RMA (Return Merchandise Authorization) number. Please include:

• Your order number and date of purchase
• The item(s) you would like to return
• The reason for the return

Once you receive your RMA number, write it clearly on the outside of your return parcel and ship the item(s) to:

Item Condition

Returned items must be in reasonable condition — minor signs of inspection are acceptable, but items should not show damage or signs of heavy use. All original packaging, accessories, and documentation should be included where possible.

Return Shipping

• If the return is due to a defective or incorrect item, we will cover return shipping costs.
• For all other returns (e.g., change of mind), the customer is responsible for return shipping.

Refunds, Exchanges & Store Credit

Depending on the circumstances, we may offer a refund to your original payment method, an exchange for another item, or store credit. Our team will work with you to find the best resolution.